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FINANCIAL DATA COMMUNICATION POS AND HARDWARE SERVICE |
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Since 1999 Bimtes provide brand independent service to leading banks and private establishments in Turkey . Services include POS equipment, attached servers and peripherals. Turkey's leading chain stores, DIY stores, shopping malls, private hospitals, big hotels are among the our customers. They have “Lease line” or “dial up” connections. |
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POS SERVICE RESPONSE TIME IS 4 HOURS AVERAGE |
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Since 1999 Bimtes provide brand independent service to leading banks and private establishments in Turkey . Services include POS equipment, attached servers and peripherals. There are Turkey's leading chain stores, DIY stores, shopping malls, private hospitals, big hotels among the our customers. They have “Lease line” or “dial up” connections.. |
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Call centre (administration, technical support)
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POS, Server and PC installation... |
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On site service to POS products, replacement or repair... |
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On site service to POS servers and peripherals
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Restoration of POS servers, PC's and peripherals in the headquarters or branches
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Distribution of POS consumer items
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Training and updating software on site and headquarters. |
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All service demands can be done online via Internet. The online service is continuously 7 days, 24 hours on duty. We are able to give service all over Turkey such as cities, towns or emergency response to VIP customers. In general it takes 4 hours to respond to a service call in Turkey . Every service given to POS equipments is marked with a different serial number and kept on watching by special computers. Due to online call recording system and integrated computers, it can be monitored for a product when, what kind of defects has been encountered and how often having service. Detailed analyses are presented to the customer . |
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